The support desk
A little help
with your journey.
A mission question, a bug or an accessibility concern? Start here.
Before you send a message
Where do I find the mission and hints?
HOW TO PLAY is available from the title and in-game help. During an encounter, open PIP’s menu for MISSION and the read-only Hints. You type the commands yourself.
Can I play without an internet connection?
Yes. The game runs offline and requires no player account. Opening this website, emailing support or using Apple’s services requires a connection.
Where is my progress saved?
Progress is saved locally on your device. Linkorune has no publisher-operated cloud-save service. Device backups may contain progress; restoring a backup may restore earlier game data.
How do I remove local game data?
Use Settings → General → iPhone Storage or iPad Storage → Linkorune → Delete App. Offload App keeps documents and data. Chapter restart only resets that chapter; it is not a full data-erasure tool.
How do Apple refunds work?
For an Apple-billed purchase, use Apple’s refund instructions. Apple reviews eligibility; approval is not guaranteed. Gold and cosmetic coins are earned through play and have no cash value.
How do I send a privacy request?
Email the support/privacy address above. If you previously shared information with support, you can ask about it or request deletion, subject to applicable requirements. See the privacy policy.